Currently @ IIT Kanpur

Find the problem.
Frame it right.
Ship the fix.

3+ years solving problems that impact millions of users.

18+
Insurance partners managed
40+
Channel clients at ICICI Lombard
5+
Cross-functional teams led
4+
End-to-end processes shipped
№ 01

Where I've shipped.

Two companies. One discipline: finding where things break and fixing them.

PhonePe
Senior Process Analyst, Insurance
PhonePe · Bengaluru
Traced revenue leakages across 18+ insurance partners — mapped drop-offs end-to-end and fixed them with Product & Engineering. The work that lives at the seam of ops and product.
Built real-time CX visibility systems that cut drop-offs by 20% in the highest-churn journeys. Made the invisible visible: not just that users left, but exactly where.
AUG '23 — JUL '25
ICICI Lombard GIC
Operations Manager, Consulting & Analytics
ICICI Lombard GIC · Bengaluru
Primary contact for 40+ channel partners, the product team, and leadership — strategy, operations, and every escalation in between. Retention went from 8% to 35% in a year.
Beta-tested features, structured user feedback, defined acceptance criteria with the product team. Where I learned ops instinct and product thinking are the same skill, differently named.
JUL '20 — NOV '21
№ 02

Where I learned.

Where the thinking was built.

Indian Institute of Technology, Kanpur
MBA
Indian Institute of Technology, Kanpur

Sharpening product, strategy, and analytics instincts at India's top institute. Exploring product management, fintech, and consumer internet — and writing case studies in public.

Product ManagementStrategyFintech
2025 — 2027
VIT Vellore
B.Tech, Electrical & Electronics Engineering
VIT Vellore

Where the systems thinking and problem-solving foundation was built. The engineering instinct that makes product work more rigorous — and the habit of tracing problems to root causes, not symptoms.

Electrical EngineeringSystems Thinking
2016 — 2020
TM
Public Speaker & Competitive Debater
Toastmasters International & Parliamentary Debate

Parliamentary debate competitions and Toastmasters' Competent Communication track. Built the discipline for structured arguments, thinking under pressure, and commanding a room — in English, Hindi, and Urdu. Because the best product insight means nothing if you can't sell it.

Parliamentary DebatePublic SpeakingEnglish · Hindi · Urdu
Credential
№ 03

How I think.

The operating principles I actually use — not aspirational, just observed.

/01

Find the leak before pitching the feature.

Most "growth ideas" are distractions from a broken funnel. I always trace the journey first — drop-off points are usually screaming louder than any roadmap doc.

/02

Ship the smallest fix that proves the thesis.

If a hypothesis can be tested with a script, a Sheet, and a Slack message — do that before scoping a sprint. Speed of learning > size of solution.

/03

Dashboards are products too.

If nobody opens your dashboard daily, it doesn't exist. Treat internal tooling with the same UX rigour as customer-facing surfaces.

/04

Operators see what analysts miss.

The best product insights come from sitting in the support queue, not the strategy deck. I owe my best ideas to angry users and tired ops teammates.

/05

Quantify the obvious. Question the certain.

"Everyone knows X" is where most product debt hides. I write numbers next to the obvious and ask why next to the certain.

/06

Build in public, even when it's ugly.

The best feedback I've ever gotten came from shipping rough things early. Polish is a tax you pay later, not a prerequisite.

№ 04

What I'm writing.

Teardowns, strategy memos, build logs. Thinking out loud.

TeardownIn progress

Why PhonePe Insurance's funnel leaks where it does

A walkthrough of the three highest-impact drop-off points in insurance purchase flows — and the fixes I'd ship first if I were PM.

8 min read
Strategy memoDrafting

If I were PM at Zepto: the next 90 days

A zero-to-one PM plan for the dark-store category. Inputs, hypotheses, and the metrics that would actually matter on day 91.

12 min read
Deep diveDrafting

How operations work becomes product instinct

The frames I carry from 4 years in ops that no PM bootcamp taught me — and how I'd have been a worse PM without them.

~7 min read
№ 05

What I've built.

Real shipped code. PMs who can build ask sharper questions.

The hero project
StockHealth
7 context layers
3 briefs / day
₹0 monthly cost

An institutional-grade NSE portfolio intelligence bot that delivers 3 scheduled Telegram briefs per trading day. Synthesises 7 contextual layers — fundamentals, sector benchmarks, stateful memory, news, earnings, technicals, and portfolio impact — into decision-ready briefs sorted by ₹ impact, not % move. Stateful conviction scoring (1–10) per holding.

Every existing stock tracking app optimised for noise. I wanted signal. The PM lesson: trust is the actual feature — especially in financial products.

PythonSQLiteGemini APIGroq APITelegram Botpandas-tayfinance
DuaVault
Live

A clean, searchable archive of authentic Islamic duas with verified sources. Built because every existing app buried sourcing behind ads and dark patterns.

TypeScriptReactNext.js
github ↗
vibepath
In progress

An experiment in mood-driven discovery. Exploring how taste and emotion can replace search bars as the primary interface for finding things you'll love.

TypeScriptReact
github ↗
№ 06

What I'm up to.

April 2026
Strategy Intern at Mastercard this summer — first seat at a global payments table.
Finishing Year 1 at IIT Kanpur — strategy, analytics, case competitions.
Writing the PhonePe Insurance funnel teardown.
Shipping StockHealth v2 — tighter briefs, expanded technical signals.
№ 07

What's shaping how I think.

Books, shows, poetry. The context behind the work.

Reading
◆ Book
Inspired
Marty Cagan

The book that made my ops work click as product work. Non-negotiable for anyone pivoting to PM. Second read hits differently.

◆ Book
Continuous Discovery Habits
Teresa Torres

Changed how I think about research cadence. Discovery isn't a phase — it's a habit. The weekly customer interview rhythm is now locked in.

◆ Book
Escape Velocity
Geoffrey Moore

Strategy for navigating product maturity cycles. Required reading for anyone working in fintech or insurance.

Watching
◆ Watching
Drive to Survive
Netflix · Formula 1

A masterclass in turning a legacy sport into a product story. Every season is a case study in audience expansion and how narrative beats performance for mainstream adoption.

◆ Watching
Severance
Apple TV+

The best show about work-life separation ever made. Also deeply unsettling in the best way. Lumon Industries has the worst product culture I've ever seen.

Also reading
◆ Reading
Selected Ghazals
Mirza Ghalib

Every good PM needs a language for the things numbers can't say. Urdu poetry is my counterweight to dashboards. Ghalib wrote about longing in a way that somehow explains user retention.